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Apple Watch order

Mccl2025
Investigator
Investigator

Thinking of adding an Ultra Watch 2 paired plan to my account but I’m a bit confused about whether when it comes to numbers and PAC codes on the  app when looking to check out.

Any help appreciated 

4 REPLIES 4
Schockwave
EE Community Star
EE Community Star

Hello @Mccl2025 ,

Welcome to the community,

pac codes are only used when moving from one network to another.

Do you already have the watch or wanting to buy the watch as an add on to your plan? The watch has its own number for account purposes.

Make sure that you have the DPD app if ordering a device, as the PIN code needed to receive the device is on there.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

I don’t have the watch yet I would be buying off the app  not sure whether to get the sim free version and just use the Bluetooth on my phone as my phone is would always be with me when wearing the watch 

@Mccl2025 , EE do not offer the bluetooth version, they only offer cellular ones, `I would suggest speaking to customer service and ordering it that way. `Personally I always ring them when upgrading, so have never done it any other way.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

don’t have the watch yet I would be buying off the app  not sure whether to get the sim free version and just use the Bluetooth on my phone as my phone is would always be with me when wearing the watch