Apple Devices

NO SIM AVAILABLE

Hello, I have been using my EE sim for over a year now and recently I get constant notifications that my sim is not working. It would flash as no signal or no sim available. I tried to remove the sim and re insert again but same problem happens. I ev...

Manage subscriptions

I don’t know how and what subscriptions I have 

Roaming

I’m in France and trying to set up a roaming abroad pass, every time I text YES to 150 , the message fails 

Nothing works when I’m connected to WiFi

I got my iPhone 14plus about a month ago, since having it, I can connect to WiFi but either it goes slow as a snail to load anything up or nothing will ever load up so I’m having to use my data. And just another weird one, I’m not always receiving ca...

EVS SWB (HD+) codec

I've just been testing calls between two EE network SIMs. If I put both in Samsung Galaxy (S23/S20) phones the call gets the super-wideband version of EVS (EVS-SWB) and noticeably amazing 16kHz audio quality. If I move one of the SIMs into an iPhone ...

EE Cyber Security iPhone Battery Drain

Battery usage is really high, mainly in the background. Anyone else seeing this?Approx 33% in last 24 hours. 

No silver bag for return

Hello, it’s been more than 5  working days and still haven’t received my silver back to return an IPhone. any help would be greatly appreciated. thanks 

hi i have 5g not working only 4g how to fix it