Apple Watch

dazzydog · ‎04-10-2023

I bought a Apple Watch from currys but when I go on to mobile services to get a plan for it I keep getting error code 008

Chris_B · ‎04-10-2023

@dazzydog Are you a contract customer? That also includes sim only contract

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

dazzydog · ‎04-10-2023

Yes

Leanne_T · ‎04-10-2023

Thanks for coming here.

If you have a pay monthly account and getting this error message, please call us on 150 and the team will get this looked into for you.

Leanne 🙂

Chris_B · ‎04-10-2023

@dazzydog Are you doing this wifi WiFi switched off on both devices?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

dazzydog · ‎20-10-2023

this issue is still not sorted been having 2 hour phone conversations with EE and still not sorted this will be my third week

Leanne_T · ‎20-10-2023

I am sorry to hear this is not resolved for you.

What was advised the last time you called 150?

Has a support ticket been raised for this issue?

Leanne.

dazzydog · ‎20-10-2023

I’ve been told to ring back in another week

RW900 · ‎26-04-2024

Has this been sorted? How did they do it? I have the same problem.