Apple Watch

dazzydog
Contributor
Contributor

‎04-10-2023 07:12 AM

I bought a Apple Watch from currys but when I go on to mobile services to get a plan for it I keep getting error code 008

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8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

‎04-10-2023 08:12 AM

@dazzydog   Are you a contract customer?  That also includes sim only contract 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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dazzydog
Contributor
Contributor
In response to Chris_B

‎04-10-2023 12:42 PM

Yes 

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Leanne_T
EE Community Support Team
In response to dazzydog

‎04-10-2023 01:25 PM

Hi @dazzydog 

Thanks for coming here. 

If you have a pay monthly account and getting this error message, please call us on 150 and the team will get this looked into for you. 

Leanne 🙂

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Chris_B
EE Community Star
EE Community Star
In response to dazzydog

‎04-10-2023 01:25 PM

@dazzydog  Are you doing this wifi WiFi switched off on both devices? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
dazzydog
Contributor
Contributor

‎20-10-2023 01:59 PM

this issue is still not sorted been having 2 hour phone conversations with EE and still not sorted this will be my third week 

Leanne_T
EE Community Support Team
In response to dazzydog

‎20-10-2023 02:56 PM

Hi @dazzydog 

I am sorry to hear this is not resolved for you. 

What was advised the last time you called 150? 

Has a support ticket been raised for this issue?

Leanne. 

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dazzydog
Contributor
Contributor
In response to Leanne_T

‎20-10-2023 03:40 PM

I’ve been told to ring back in another week 

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RW900
Investigator
Investigator
In response to dazzydog

‎26-04-2024 02:42 PM

Has this been sorted? How did they do it? I have the same problem.

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