Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple Watch cellular

Laurag1998144
Investigator
Investigator

‎21-04-2024 06:47 PM

Hi I have just bought the Apple Watch 7 however when I go on set up I get this error that says I need to set up as a family member. When I try this it won’t let me log into my own Apple ID. 

have I purchased the wrong data plan? I have a pay monthly iphone with EE also at present.

can anybody advise what I need to do? 

Thanks! 

IMG_6571.png

 

0 Helpful
1 REPLY 1
Chris_B
Grand Master
Grand Master

‎21-04-2024 07:39 PM

@Laurag1998144  You should have got the personal plan not the family tariff.  Thats why you can not set this up.  The plan you choose is for when you plan to give the watch to a family member not use it yourself.  You’ll have to call customer services to get this rectified. 

0 Helpful