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Apple Watch cellular

Laurag1998144
Investigator
Investigator

‎21-04-2024 06:47 PM

Hi I have just bought the Apple Watch 7 however when I go on set up I get this error that says I need to set up as a family member. When I try this it won’t let me log into my own Apple ID. 

have I purchased the wrong data plan? I have a pay monthly iphone with EE also at present.

can anybody advise what I need to do? 

Thanks! 

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎21-04-2024 07:39 PM

@Laurag1998144  You should have got the personal plan not the family tariff.  Thats why you can not set this up.  The plan you choose is for when you plan to give the watch to a family member not use it yourself.  You’ll have to call customer services to get this rectified. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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