My husband lost his phone today

[Maddyj]

Hi I was wondering if you could assist, my husband lost his phone today , and I can’t seem to find anyone to help me , it’s the iPhone 16 pro max 

[Katie_B]

Hello @Maddyj. 

Thanks for coming here. 

I'm sorry to hear your husband lost his phone. 

Firstly, we would recommend reporting this to our customer care team. 

Are you aware if your husband has insurance?

Speak soon, 

Katie

[bristolian]

If you've not done so already, contact EE-CS to report the SIM & device lost - a block can be placed on it.

https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen