iMessage and FaceTime

[Mwords15]

Hi

i have just received a message saying iMessage and WhatsApp not available in 5 days.

i have tried the ideas mentioned in the forum but to no avail. 
I have retained my old number  when I moved to EE.

Any ideas please?

TIA

[Ali_A]

Hi @Mwords15 

What model iPhone are you using? 
And how long ago did you join/bring your number over to EE? 

Ali 

[Chris_B]

@Mwords15  Message from who ?  These are two different services and are not related to each other and you’ll not get a message related to both.  
  They both use data and that it, 

Is there a link in the message ?  Do use it but can you post the message you received. 

[Mwords15]

Hi

Iphone 12 and I joined EE a month ago

The message appears in Settings Registered Phone

Thanks 

[Northerner]

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@Mwords15 wrote:

Hi

Iphone 12 and I joined EE a month ago

The message appears in Settings Registered Phone

Thanks 

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Hi @Mwords15 

Are you running iOS 15.1 or earlier.

Thanks 

[bristolian]

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@Mwords15 wrote:

Iphone 12 ....The message appears in Settings Registered Phone

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Can you post a screenshot or picture of this message?