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Discussion about Apple's range of devices including unlocking your device

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Resolved! No service on my phone

I used device sharing on my new iPhone and performed a factory reset. After the reset, my phone started showing 'No Service.' I tried using a different SIM card, and it worked fine, but my EE SIM continues to show 'No Service.' Can you help with this...

Esim

I just got a new phone and gave the man my broken one to take away. I am setting it up but it is asking for a QR code to set up the mobile element. How do I get that? The other option is to hold it next to my old phone, but my old phone was taken awa...

Resolved! Not eligible for trade in discounts allready applied????

Hi , im wanting to upgrade my iPhone 14 pro to an iphone 16. ive gone through the order process but when it comes to the trade in part i put in my current phones details and it tells me i cant trade in as a discount has allready been applied?? slight...

Newnham by • Contributor
  • 747 Views
  • 3 replies
  • 2 Helpful

Smart Number / Wifi Calling not working on iPad

I'm having difficulty enabling Smart Number / Wifi Calling on my iPad. I am an EE pay monthly customer. My devices:iPhone 11 Pro (using an EE eSIM)iPad Pro 11-inch (3rd gen, wifi only)MacBook Pro 14-inch (2021)Apple Watch (6th gen) On my iPhone in Se...

stoli412 by • Valued Contributor
  • 3776 Views
  • 27 replies
  • 9 Helpful

Resolved! Can't connect to EE WiFi-Auto in London TFL

Hello, Since recently I can't connect to the London TFL WiFi. When I clicked on the WiFi option (that used to work), it now says "Cannot connect to Network". There doesn't seem to be an option to delete it and add it again. When I try to add the WiFi...

manos_kp by • Investigator
  • 1436 Views
  • 11 replies
  • 2 Helpful

iPhone 16 plus upgrade

I was offered a free upgrade where I didn’t have to pay the remaining last few months of my contract, so on the 13th of September I pre ordered the iPhone 16 plus and on the 16th September I sent my phone off for trade in to put towards it. I sent it...

dmt95 by • Investigator
  • 1703 Views
  • 7 replies
  • 1 Helpful

Resolved! Smartwatch Paired or Unpaired Plan?

Hi. I’m a tech fan but a smartwatch noob. I’m looking at getting the new Apple Watch Series 10. However I’m not sure if to go for a paired or unpaired plan.The cheapest paired plan looks like a logical choice. Only 4GB data but it would share my phon...

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