Apple Devices

iPhone pro Max 16 faulty

Hi - I upgraded to an iPhone 16 Pro Max and when transferring my old iPhone to the new one it got overheated and is now stuck in a loop where I am unable to swipe up. I have a virtual Sim so whilst the phone number/esim has transferred over to the n...

Iphone 16 won't work out of the box and now I can't call EE to tell them

Hi all,I have recently upgraded to an iPhone 16 pro max. I got this out of the box, began the setup and now it is stuck on the 'Hello' page. When I swipe up it shows the keypad for a split second before disappearing. It is also impossible to turn the...

Resolved! Link an Apple Watch

I’ve got a sim only plan with EE and got an iPhone 15 pro max.Ive been looking at buying an Apple Watch with cellular. Can I just not link the two devices on my sim only plan or do I need to buy a separate plan for this? I’m buying the Apple Watch ou...

Pre planning to get an Apple watch

My contract has come to an end and I'll be buying an apple phone outright so I only need a SIM only deal. I obviously have to purchase this new deal quickly otherwise I'll be paying a lot of money. However I will eventually be buying an apple watch a...

Transferring SIM to eSIM from US iphone 11 to US iphone 16

My iphone 16 says "inelligible for eSIM transfer" - any idea why?cheers, kid b

Resolved! Esim transfer complete

Recently bought a new IP16, had to transfer the esim, tried the posted ways and traditional ways but was not successful as my account had some issues. Spoke with Jason, customer service, on the phone, kudos to him for taking the time and effort to he...

Resolved! SIM became automatically eSIM when I set up my new iPhone.

Hi, I’ve just set up my new iPhone and my number appears now on the new eSIM and the old SIM stopped working. Is it possible to restore it? I’d like to use the eSIM for a different number. Thanks. B.

Sim Not Working

Ordered a Sim onlineAsked for it to come set up and ready to go due to an order issue initially as I need it for work. Put sim into phone over 24hrs ago and it still will not connect to the service.On my mobile network settings it says EE but there i...

Using Apple Watch Cellular alongside iPhone

I have a sim only plan with an iPhone and I’m thinking of buying an Apple Watch (cellular). Can I share my existing sim only plan or do I need purchase a new Watch plan in addition? If I purchase the Watch through EE for a monthly £18/£20 (4gb data) ...

Resolved! new sim card

helloI have just installed a new sim card into my mobile but threw away the old without activating this new one. How can I get in touch with EE bear in mind I have no signal at all (as new sim is not activated yet)Many thanksA

Apple Devices

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