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Discussion about Apple's range of devices including unlocking your device

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New apple watch

EE sent me a new Apple Watch 10.I currently have (on my account) my 45mm Apple Watch 7 paired to a 14Pro plus my wife’s 41mm paired to her 12 Pro.Question: Can I pair the 10 to either phone (replacing either watch) or do I need to contact EE and ask ...

Stax22 by • Explorer
  • 522 Views
  • 2 replies
  • 0 Helpful

Trade in

So here’s the thing and I’m wondering if anyone can help me but basically I have recently got a new device and traded my old one in and basically police have said I’m under investigation but haven’t said what for. I’m still getting my trade in discou...

New iPhone 13 set-up

I've just received a new iPhone 13 and have followed the set-up instructions. However, while I can use my passcode to access the phone, it appears to be stuck on 'Software Update', an icon for Apple Inc342MB, then 'Download and Install' with a spinni...

Brand new iPhone 14 won’t sync

I have just purchased a brand new iPhone 14 I am trying to sync my previous iPhone 11. It has been stuck on waiting for software update for a few hours now. Surely this is not correct. Has anybody else had these issues? If so, how can we solve this o...

Old sim new phone

I have just put my sim I’ve always had from my iPhone 13 into my iPhone 16 and I cannot make calls? I have WiFi calling on. It just says failed. But on my WiFi I can text and use WhatsApp’s. Can anyone help? 

Order tracking not working

I ordered an upgrade on the 3rd of November, I had a confirmation email with a xko number but it states the tracking timed out and will not let me search for an update just want to know if somethings wrong or when will my phone come ?

Resolved! 6 months Apple fitness

Hi. I recently took out a 36 month Apple Watch contract with EE which came with six months free Apple fitness. I’ve Set up my watch, but have no idea how to activate The Apple fitness. Do I require an activation code? Any assistance greatly appreciat...

Prezzo77 by • Explorer
  • 726 Views
  • 3 replies
  • 2 Helpful

iphone 13 set up update stuck

i have a new iphone 13, wish to transfer my information from an se. but it is stuck on software update, now my old se is stating no sim, so unable to call ee for advise. my se is saying keep this iphone near the new iphone? 

MOO4 by • Investigator
  • 472 Views
  • 1 replies
  • 1 Helpful

Good human interaction.

Thank you Vidhi from customer services for patiently going through the current Tarif options. It is very refreshing to have spoken to a human on messaging instead of a robot. 

2025 by • Visitor
  • 394 Views
  • 1 replies
  • 0 Helpful
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