No confirmation email

Akbar_Ali12 · ‎11-07-2025

I placed an Iphone 16 pro max order but I did not recieve any confirmation email i checked the spam folder as well please tell me how i can get my order number and everything payment is already done from my side

Northerner · ‎12-07-2025

Hi @Akbar_Ali12

It depends on when you ordered as it may not be processed yet.

Alternatively contact EE further https://ee.co.uk/help/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎12-07-2025

Hi @Akbar_Ali12

It depends on when you ordered as it may not be processed yet.

Alternatively contact EE further https://ee.co.uk/help/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.