Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 51112 Views
  • 74 replies
  • 27 Helpful

Resolved! How do I replace a stolen phone? ASAP please

I’m homeless. I had my 3 month old Samsung Galaxy stolen yesterday. My mother arranged the upgrade so I don’t know if it was insured or not (I can’t afford to pay for insurance myself). Being autistic, my phone was my lifeline. I have an unlimited da...

AtheneNoctua by Established Contributor
  • 1408 Views
  • 3 replies
  • 4 Helpful

text messages

My friends apple phone won't connect with my samsung phone.  I have difficulties  in receiving texts from them.I will be going over to apple which is a real shame as I like my Samsung phones and have always been happy with every service I've used..  ...

Resolved! Flip 4

My Samsung flip 4 has developed dead pixels, phone is less than 12 months old, can I get it fixed under warranty? 

Crrush by Visitor
  • 357 Views
  • 1 replies
  • 1 Helpful

Resolved! Mobile insurance

Hi There I was wondering if anybody has some advice and support regards to adding mobile insurance to my phone contract, I am deaf & wear hearing aids so I struggle so much over the phone but does EE have a link I can apply online?  Many thanks David...

David7821 by Investigator
  • 612 Views
  • 3 replies
  • 0 Helpful

Resolved! Samsung Smart Call missing on Galaxy S23 Ultra

Hi All,Could someone with a Samsung Galaxy phone + on EE UK's network confirm whether or not they have Samsung's "Smart Call" Feature on their phone, please?https://www.samsung.com/uk/apps/smart-call/I've recently got a Samsung Galaxy S23 Ultra which...

SmartSelect_20230805_111926_Call settings.jpg SmartSelect_20230805_112145_Brave.jpg
Phil7101 by Investigator
  • 1019 Views
  • 8 replies
  • 2 Helpful

Resolved! Pixel Fold "relaunch"

So Google have announced the Pixel Fold.will be available again on August 22nd. Other networks are taking pre orders but there is still nothing on the EE website. Does anyone know why this is? Are EE going to be offering the handset or is it time to ...

Maz77 by Contributor
  • 1878 Views
  • 6 replies
  • 2 Helpful