text messages

[TraceyLee3670]

My friends apple phone won't connect with my samsung phone.  I have difficulties  in receiving texts from them.

I will be going over to apple which is a real shame as I like my Samsung phones and have always been happy with every service I've used..  If  possible,  can you help here?

[Leanne_T]

Hi @TraceyLee3670 

Thanks for coming here. 

Can you text your friend? 

Does the message show as sent from their phone? 

Thanks 🙂

Leanne.