Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Broken phone

So upset got a upgrade on my phone had it in Oct fold 4 closed the phone as it was open only to find a massive black line on the hinge got told it was 690 to replace un fit for purpose still got to pay for 103 pounds mth for 18 months for a phone I ...

Android to iphone

How do you move all apps, pictures etc from Android huwaei to an iPhone?Cheers

Resolved! S10 Unlock code not working

The code you sent me doesnt work and you have no live chat facility to assist that is pretty poor, I dont have the time nor the inclination to ring up, can you help

No WiFi calling

I don't get signal anywhere in my house change to ee cause they said I will have it if I took SIM deal done the deal still no WiFi calling

Resolved! Will the end of 3G affect WiFi calling?

Texting 'Handset' to 150 advises that my Samsung phone is 4G compatible, but is not compatible with WiFi calling. However, it works with WiFi calling now both for voice and text and I use it when there is no cellular network available.Will the closur...

Someone else is answering my friends phone

My friend asked me to call her phone as she had misplaced it and when I rang her number a man answered. I put the phone down to double check I had the right number and the number she gave me was the right number. I rang it again and this time it rang...

Playing music in the car

I got a new pixel phone which has one USB C port for charging, and media output. I also have an old car which has an aux cord instead of Bluetooth.When I try to play music using a "jack to USB C cord", the song will start to play, before my phone pau...

Resolved! Update

Since my recent update, I am not able to access Facebook, Youtube or my Google mail when using my EE mobile data.

Resolved! Samsung galaxy z flip 4

My z flip 4 is starting to get bubbles under the screen protector, where the crease is, does anyone have any advice to what I can/should do?

Sony Experia 10ii ee sim network locked

so i have bought my second ex EE sony experia 10ii , i did this about 2 years ago and it came exactly the same as my new one, so phone will load up but at boot up it stops with a non ee sim card and asks for "SIM network unlock pin" if you to ee help...