Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62599 Views
  • 91 replies
  • 28 Helpful

AR44 dead wont hold charge

My phone died today. The charging port stopped working. Then overnight it was charging but still dying.Amazon are sending a wireless charger in an hour. Would it charge the phone?Is there anyway to factory reset if it wont switch on?new off off amazo...

Resolved! Galaxy buds live - water damage

Hey , I have galaxy buds live added on to my phone contract.... Stupidly they ended up in water and now don't seem to work (unsurprisingly) is there anything I can do to repair or replace via my contract with EE? ☺️

Reece91GM by Investigator
  • 704 Views
  • 3 replies
  • 4 Helpful

Watch

Hi I have just ordered the Google pixel 7 and want to add on the watch but don't seem to be able to do it

Rozzie1 by Visitor
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  • 1 replies
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Can't find MCK Code

Hello,I tried to unlock my Samsung galaxy s5 mini locked to EE network, here are the steps I took,First I went to the EE device unlock page and provide the IMEI number and click the verify IMEI button.https://ee.co.uk/plans-subscriptions/mobile/setti...

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Lost phone

I am in Italy. This morning I lost my phone. Huawei P30. I am not returning to the U.K. for at least another three weeks. If I report the phone lost then the SIM card gets inactivated  and I don’t want that as there is a very high probability that I ...

QWERY by Contributor
  • 435 Views
  • 3 replies
  • 1 Helpful