Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Voicemail access

Does EE on android offer otherways to offer this, specifically I want it to be a downloaded voicenote like ive seen on iphone that i can play pause and rewind easily rather than this arcane 90s style and a text and 2 voicemail notifcations that are n...

OPPO Reno8 Pro 5G - Bluetooth Interference

Has anyone experienced poor call quality and extremely bad interference when using bluetooth on OPPO Reno 8 Pro 5g? If so any solutions?

Does Moto G53 5G work for wifi calling?

Does anyone know if a non EE purchased Moto G53 5G phone is compatible with EE wifi calling please?

how do I find my ee password on a new (to me) phone?

I've just bought a new (to me) Samsung phone and need to enter my password (minimum 4 characters, at least 1 letter). I don't recall my password - how can I find it? Thanks, S

Why can I not chat online?

I am unable to call as I work in a school and this is not permitted, so my only option is to chat online. My husbands phone is no longer charging and still has a year before upgrade! Can someone pls get in touch via messages pls and help.Thank you

Rattle inside phone

Hi I have a rattle inside my Galaxy S22 ultra 5G and it sometimes overheats

Pixel watch 2 WiFi claimed

Hi, has anyone's claim been dispatched yet?

Resolved! Google Pixel 8, how to claim the free Watch 2?

Hi, all. I've just submitted my pre-order for the Pixel 8 Pro and would like to know where will I be claiming the watch once the phone arrives, if anyone knows the link. Thank you in advance.

Xperia 1V - Android 14 Issue

Updated my phone to Android 14 and the phone is now now play protect certified. Anyone have the same issue?

Santander app not working when using EE mobile network

Hi, the Santander mobile banking app no longer works on my phone when using the EE mobile network. When I use WiFi or another mobile network it works perfectly but when on the EE mobile network it keeps giving me an error message. This used to work f...