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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 627 Views
  • 4 replies
  • 11 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 65668 Views
  • 91 replies
  • 28 Helpful

Re: MCK CODE ON SAMSUNG

I am trying to unlock a Samsung Galaxy A 40. EE supplied an unlock code but the phone rejects it with an unlock code blocked too many incorrect attempts. Can someone please advise me what to do

WhatsApp keeps crashing on Samsung S23 Galaxy Ultra

Hi,Since Sunday whenever I try to open WhatsApp the app just immediately crashes. I've looked at advice and it suggested installing updates for WhatsApp and the phone - didn't work. Tried deleting the app and all its data and then re-installing. This...

Apps Open On 4G, But Not On Wi-Fi

I have a Pixel 7A and it seemed to be fine till recently.I tried to open an app the other day while at home and it just sat with the login screen just spinning, then stopped.I tried deleting the cache etc, but no difference.Today I logged into the ap...

TheShad by • Explorer
  • 747 Views
  • 7 replies
  • 1 Helpful

Mositure detected

Has anyone else had their phone saying moisture detected in the charging bit but it is completely dry and been no where near liquids? If so, how did you fix it?Thank you!

SarahJ93 by • Visitor
  • 376 Views
  • 1 replies
  • 0 Helpful

WiFi Calling not avaiable on Honor 10 (COL_L29) Android phone.

This phone is connected to the EE network. The WiFi  calling option is not present in the settings menu for mobile network or SIM. I see mentions elsewhere that WiFi calling works on 'supported devices' but no indication of which devices actually are...

BzEE by • Investigator
  • 1386 Views
  • 7 replies
  • 0 Helpful

Pixel 8 Pro 512gb variant

Hi all!I was about to buy a pixel 8 pro but it doesn't look like the 512gb version is available through EE. I was wondering if anyone knows if or when EE are planning to stock the 512GB variant?Thanks in advance!

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