Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Phones Bluetooth Ability

I have S22 and recently the Bluetooth has decided to struggle connecting/staying connected to devices. Is this an issue that can be fixed, covered under warranty or will EE replace the device?

Resolved! Google pixel 8 pro wifi calling

Hi all, Recently joined EE SIM only. I am on a S22 ultra and using WiFi calling I can set to always preferred. I am thinking of getting a pixel 8 pro and just wondered if anyone using a pixel (obviously not an 8 ) can set wifi calling to preferred as...

Resolved! puk number

Hi folks, how do I get my pupils number to unblock my phone please?

Resolved! FEATURES Tab Missing on Shop Phones

When buying a phone from the Shop some are advertised with the special offer "Get a gubbins on us". It used to be that in the full page for such a particular phone there was a "Features" tab or button leading to the T&C's & claim procedure for the g...

Resolved! Samsung S23 Ultra Free Watch

I Purchased a Samsung S23 ultra with the promotion for a free watch 6 with all orders. I didn't receive any instructions on how to claim the watch or does it just arrive though post without claiming as long as it was purchased before September 28th.

Unlocking phone to any network

Hi. My dad is trying to unlock his old android S10 to any network. He lives in Spain and wants to put his Spanish sim into the phone.He has spoken with EE and they talked him through what to do, which is simple enough, I've tried to do it myself.The ...

Pixel 6 storage issues

As a user you may be aware of Google Pixel 6 issues with storage. I brought this phone for the camera and also thinking storage will be better because it backs up to Google (automatically) which is doesn't. But also it's probably the worst phone I've...