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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 61772 Views
  • 91 replies
  • 28 Helpful

Updating Samsung S9+ to Android 11

I have a Samsung S9+ running Android 10I have an app that I need for my hearing aids by Signia but it runs better on Android 11How can I update to Android 11 or even 12 ?

Bob_Moore by • Investigator
  • 3196 Views
  • 5 replies
  • 3 Helpful

Carnt send messages

Hi all of a sudden my phones not letting me send any messages I've tried cleaning the sim an tray..restarting phone etc but nothing is working...anyone help please? Also I've noticed my message centre number is blank? What should that be? thanks in ...

Resolved! Transfering Samsung Smart Watch to EE

HiI currently have a Samsung mobile & plan through another mobile provider, and pay an extra £3 a month to connect my Samsung Smart Watch. My contract has now ended, and I'm wanting to move back over to EEI've looked into purchasing a SIM only plan a...

DBSDEAN by • Investigator
  • 997 Views
  • 4 replies
  • 3 Helpful

Resolved! My smartphone MAC address has changed

I changed from EE PAYG to an EE monthly package in mid-August, which went fine. Whilst I was discussing this with the agent, she persuaded me to change my Landline/Broadband provider from ten years with TalkTalk (TT) to now using EE, promising I woul...

Patricia55 by • Valued Contributor
  • 1796 Views
  • 23 replies
  • 3 Helpful

Idk

How do u unblock my number I tried to call my friend and when I answered it hang up what do I do please please please please please please please please please please please please please please tell meI

Jacob49 by • Visitor
  • 361 Views
  • 1 replies
  • 1 Helpful

S22 not updating (security)

Hello, I have the S22U and the last security update it has taken was October 2022. This is concerning. I have a ticket out with Samsung via the internal querying system and have dealt with Samsung UK via FB messenger but have yet to get a satisfactor...

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