The EE Community

Change from monthly plan to payg

Advice on router/antenna for a boat for weak signal areas - we move around.

We currently have a QTAD52E mobile broadband dongle. Lived onboard nearly 20 years. I haven’t had any need for an external antenna since the days of PCMCIA cards,  as the dongles we’ve had all worked just fine.  We travel around. Noticed coverage/sig...

Frequent HH20C Smart Hub 5G dropouts

I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...

Grassroots Football Sponsorship

Hello, I have a grassroots football team that need help towards new equipment & kits - are EE able to provide any sponsorship please? Thank you  

Some devices (such as PS5 and Google TV) require a full shut down to connect

Dear All,Since moving from standard GFast BT to EE full fibre, I’ve had nothing but problems.To try and solve the issues, I did a full factory reset on everything and now, I’ve got a new issues.for some reason, certain devices need a full shut down a...

Orange Sim Card

Hi, my father has an old (very old!) orange SIM card that he is using in a Nokia phone. The problem is someone in his work gave him the sim about 20 years ago so the sim isn’t registered in his name and he’s not really sure what name it’s registered ...

Amount outstanding on cost of phone

How do I find out how much is outstanding for my phone

Unable to upgrade

I’m trying to upgrade my phone this morning, I’ve been getting messages stating I’m eligible so went to the app, I’ve tried talking upgrade and each time it’s comes up with the message this service isn’t available or that this function isn’t supporte...

Pay as you go

P45

Hi My last shift for EE was on the 12th of May I really need a copy of my p45 ASAP where can I get this from ? Thanks