Change a charging port

poppy62
Investigator
Investigator

My Samsung galaxy S20 FE no longer recognises my fast charger and will only charge slowly. 

Can the charging port be changed by the EE shop staff and how much would it be?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@poppy62  The device will be sent off for repair this are not carried out in store.  Once the device has been looked at you’ll receive a price on the cost.      But have you tried a different charger first ?  it could just be the charger as the device is charging via that same port.    Does that charger work as it should on a different device? 

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