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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 1887 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 69758 Views
  • 91 replies
  • 28 Helpful

Resolved! Phone locked

My phone has locked me out and will not accept my pin,  

ADM60 by • Investigator
  • 642 Views
  • 5 replies
  • 1 Helpful

Casting icon TNT Sports

I have lost the casting icon on my Android phone for TNT Sports. I have the BT Sport to big screen add-on as part of my EE package. I can get the sport on my phone screen, but there is no icon to cast it to my Sony TV.

kernowhoop by • Established Contributor
  • 806 Views
  • 4 replies
  • 1 Helpful

No mobile network

So I have a Samsung s22 ultra, had it for nearly 2 years and besides the charging port being damaged, it's now telling me I have no mobile phone network. So I'm stuck. I can't even call EE to sort out the issue. 

Jaxman94 by • Visitor
  • 443 Views
  • 2 replies
  • 0 Helpful

Resolved! Upgrade

Hi I have just recently upgraded my phone and they were supposed to send me a 4 digit pin to me for when I get my phone in the mail but I have nothing so what do I do about it if I don’t have this pin I can’t have the phone

Resolved! No Voicemail

I cannot receive voicemail. Phone's a Huawei Honor 10Call forwarding is enabled, I can turn voicemail off, but when I turn it on again I get: "Sorry we're having some trouble completing your request at the moment. Please try again later." I try again...

MickyP1 by • Investigator
  • 754 Views
  • 5 replies
  • 2 Helpful

Samsung galaxy z flip 5, not working.

I have a Samsung galaxy Z flip 5. My phone has gone on to silent. Not just silent for people calling or watching things on my phone but it is silent to the point that people can't hear me on a call and I can't hear people on a call. Literally there i...

Jody1957 by • Visitor
  • 928 Views
  • 1 replies
  • 0 Helpful
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