cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I to unblock my mobile if I have forgot the pattern?

Charlie2520
Investigator
Investigator
 
7 REPLIES 7
Northerner
Grand Master
Grand Master

Hi @Charlie2520 

You are normally given a second password option. If you don't know that answer then you'll need to factory reset the device.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Charlie2520
Investigator
Investigator

S20plus

XboxGamer1987
Prodigious Contributor
Prodigious Contributor

Hello @Charlie2520 

Do you know if you have Remote Unlock enabled on your Phone?

If you have a Samsung Account login to here - https://www.samsung.com/uk/apps/smartthings-find/

If not then you'll need to Factory Reset the Phone and loose everything unless you've got it backed up.

And what do I in this link?

Because I went and I don't find anything useful 

I don't know, and what do I I this link?

XboxGamer1987
Prodigious Contributor
Prodigious Contributor

@Charlie2520 

Do you have a Samsung Account?

If you go here - https://smartthingsfind.samsung.com/login you can Remotely Unlock your device if you've enabled it on your device.