04-04-2024 09:56 PM
04-04-2024 09:58 PM
Hi @Charlie2520
You are normally given a second password option. If you don't know that answer then you'll need to factory reset the device.
Thanks
04-04-2024 10:02 PM
S20plus
04-04-2024 10:10 PM
Hello @Charlie2520
Do you know if you have Remote Unlock enabled on your Phone?
If you have a Samsung Account login to here - https://www.samsung.com/uk/apps/smartthings-find/
If not then you'll need to Factory Reset the Phone and loose everything unless you've got it backed up.
04-04-2024 10:22 PM
And what do I in this link?
04-04-2024 10:23 PM
Because I went and I don't find anything useful
04-04-2024 10:25 PM
I don't know, and what do I I this link?
05-04-2024 09:16 AM
Do you have a Samsung Account?
If you go here - https://smartthingsfind.samsung.com/login you can Remotely Unlock your device if you've enabled it on your device.