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Not loving my Pixel Watch 2

lemonator85
Investigator
Investigator

I recently bought a new Pixel 8 pro and I really love it, but on the same contract I added a Pixel Watch 2, and I really don't like it very much. I'm paying $18 a month for the watch, has anyone tried to return a watch they are paying monthly for? Is it possible? 

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi there @lemonator85 

Thanks for coming here. 

How did you order the watch, was this online, over the phone or in an EE Store?

Also, when did you receive the watch? 

Leanne 🙂

Hi @Leanne_T 

I ordered the watch in the EE store and received it in store that same day. 

James_B
EE Community Support Team

Hi @lemonator85,

Sorry, there isn't a cooling off period for purchases made in store.

James

lemonator85
Investigator
Investigator

@James_B 

Is it possible to just cancel the data plan connected to the device or the payment plan? 

@lemonator85 , You cannot just cancel, you will have to pay the remainder of your contract, that is the payment plan and device, which I would say is a big sum to pay, if you want to cancel. You would have to speak to customer service to do this, to see how much it will cost you, it is not free, as it still has to be paid.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.