29-03-2024 04:27 PM
I recently bought a new Pixel 8 pro and I really love it, but on the same contract I added a Pixel Watch 2, and I really don't like it very much. I'm paying $18 a month for the watch, has anyone tried to return a watch they are paying monthly for? Is it possible?
29-03-2024 05:12 PM
Hi there @lemonator85
Thanks for coming here.
How did you order the watch, was this online, over the phone or in an EE Store?
Also, when did you receive the watch?
Leanne 🙂
30-03-2024 10:18 AM
Hi @Leanne_T
I ordered the watch in the EE store and received it in store that same day.
30-03-2024 11:17 AM
30-03-2024 01:11 PM
@James_B
Is it possible to just cancel the data plan connected to the device or the payment plan?
30-03-2024 01:32 PM
@lemonator85 , You cannot just cancel, you will have to pay the remainder of your contract, that is the payment plan and device, which I would say is a big sum to pay, if you want to cancel. You would have to speak to customer service to do this, to see how much it will cost you, it is not free, as it still has to be paid.