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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 61721 Views
  • 91 replies
  • 28 Helpful

Galaxy flip4

I have had my galaxy flipz4 for little over a year I have already had the screen replaced and now the phone keeps glitching going blank when opened and today I had the yellow lines full glitch, I am under contract what can I do?

Missy14 by • Visitor
  • 368 Views
  • 2 replies
  • 0 Helpful

S22 ultra

My phone isn't charging what do I do the chargers are working totally fine but the phone itself just isn't charging can someone please help me 

Fatz_67 by • Explorer
  • 397 Views
  • 3 replies
  • 0 Helpful

Resolved! Sim drawer in new phone wont open.

Galaxy A14 sim drawer wont open on new phone,. Is there an EE store on Briggate in Leeds still? I'm using the sim drawer opener provided with phone. Any ideas? 

Resolved! Samsung Galaxy S22 WI-FI Calling issues

Am not able to make calls out from local hospital. EE help suggests turning WI-FI calling on but I do not have this option in setting/connections? Can anyone let me know if this can be corrected please 

IRN18 by • Investigator
  • 479 Views
  • 4 replies
  • 1 Helpful

Changed phone number

Hi, I have a Galaxy S22 and have travelled to Costa Rica.  I have inserted a local sim for the duration of my trip.  After inserting the local sim and restarting my phone my UK number has changed from my 07816 number to a 07399 number.  The new numbe...

Adrianfwi by • Investigator
  • 654 Views
  • 9 replies
  • 3 Helpful

Samsung Galaxy A71 Unlock Problem

I purchased a 2nd hand phone off cash converters which is locked to EE. I did *#06 and it came up with two different IMEI numbers. I input the first one into the unlock code part of the EE website and it gave me and unlock password to use. I put my V...

Changing s24 ultra colours

Hi all just a quick one i have a s24 ultra pre ordered and have changed my mind about the colour if i was to phone and change the colour would this affect my claim for the pre order watch gift?

Nickp1872 by • Contributor
  • 674 Views
  • 3 replies
  • 2 Helpful

Havent received confirmation email

I made an order this morning for a s24 and the guy on the phone said I passed all check and said at the end of the call that the order was successfully placed. (But I haven't received a confirmation email) what should I do?

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