Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62600 Views
  • 91 replies
  • 28 Helpful

Remove 5g

I have the Pixel 8 Pro, the 5g connectivity is pretty ropey and would like to revert to LTE and/or 4g only.  4g is rock solid. I have looked at disabling this in the handset settings but the option is not there. Nor is the test page accessed through ...

col_72 by Visitor
  • 714 Views
  • 2 replies
  • 0 Helpful

Resolved! Does a Samsung Galaxy A15 4G support EE Wifi calling ?

Hello,Can I use a Samsung Galaxy A15 4G for Wifi calling on EE?According to EE webpages (https://ee.co.uk/help/mobile/manage-use/using-phone-features/use-wifi-calling#article-heading-2 "To see if your phone supports WiFi Calling, check the device spe...

SH_1 by Explorer
  • 1288 Views
  • 2 replies
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Unlock an old phone

Hiya,I've had my samsung flip phone, SGH-A300 for a while now, however it is locked to the Orange network which no longer exists so I can't use it with my BT sim. It is an old phone from 2001 but I still really enjoy it's practicality. I contacted EE...

ayacha by Explorer
  • 640 Views
  • 3 replies
  • 0 Helpful

Resolved! Samsung A14 Bluetooth issue

I have paired my phone with my car Bluetooth.  I can make calls from the car and can hear the person answer the call but they cannot hear me. I have un-paired and re-paired a couple of times but the problem persists. Any ideas as to why the voice is ...

Smilnx by Investigator
  • 1037 Views
  • 13 replies
  • 5 Helpful

Text

Hi looking to find out why text sent to me at 10:00 ish this morning and didn’t come through until 18:00 approximately??plus couple of days ago just flashed up miss call ? No ring tone this end nothing and can’t all ways hear either party and drops c...

madeline50 by Established Contributor
  • 485 Views
  • 9 replies
  • 1 Helpful

Resolved! Phone not received email from Likewize

I decided to trade in my old phone this time as I was quoted a good deal, so I thought! I received my returns package on 16.3.22 and duly posted it off the same day. On checking my tracking information it was delivered on 18.3.22.  I have today (22.3...

Cally89 by Explorer
  • 2050 Views
  • 5 replies
  • 2 Helpful

Cases for Samsung Galaxy z flip 5

This might sound silly but I am so wary now of folding the screen on my z flip 5 due to my first phone of this type having a bleed on the screen in less than 6 months of having the device. Had to do an insurance claim through EE and got a replacement...

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DJ124 by Visitor
  • 859 Views
  • 2 replies
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Second APN appeared. Why? How? Is it a security issue?

Hi,I'm sure that the last time I looked there were no names listed under APNs.  I have one named: EE Internet ("everywhere" is underneath this APN name) there is a circle to the far right with a solid dot in the centre.  It does not do anything when ...

Markjh by Visitor
  • 779 Views
  • 2 replies
  • 1 Helpful