Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62599 Views
  • 91 replies
  • 28 Helpful

Signal 4 bars flashing on and off

My new Galaxy A34 is showing emergency calls only and also the bars are flashing from 4 to no bars. I can't ring 150 as it says not registered on network.Help!

Agnes7 by Investigator
  • 602 Views
  • 4 replies
  • 1 Helpful

Change a charging port

My Samsung galaxy S20 FE no longer recognises my fast charger and will only charge slowly. Can the charging port be changed by the EE shop staff and how much would it be?

poppy62 by Investigator
  • 813 Views
  • 1 replies
  • 0 Helpful

Help

My phones broke so I've been given a new one but it's saying to many attempts made enter mck code or something how do I get one .. I can't even ring 150 to try and sort it im on WiFi and can't find a way to email them  

Joe42087 by Investigator
  • 405 Views
  • 6 replies
  • 2 Helpful

Pixel 8 Signal Problems

Hi there, have had a Pixel 8 for two days now, One physical SIM and one eSIM (both EE). Upgrade from a OnePlus.Signal is terrible , phone calls with garbled and delayed speech and data showing with 4G but intermittently not able to load websites. Sig...

My phone does not charge?

My phone does not charge, so I bought a new battery, thinking that was it, but when I put it in said 47%. The charger has been plugged in, but it is now down to 42%.  Do I need to switch it on somewhere?

NorthTower by Established Contributor
  • 539 Views
  • 5 replies
  • 0 Helpful