Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

"unfortunately, EE has stopped"

hmm... "unfortunately, EE has stopped" as a software engineer (and senior computer technician) of many years, i'd sure like to know why all (all of my android apps) except the "EE app" work on my android phone admittedly its an early form of androi...

Repair Problems

Has anyone ever had any problems when sending a phone for repair??Its over 3 weeks ago, I sent my phone for repair at EE Sheffield, and so far my phone hasn't even been received at the repair centre. They say its either DPD or the store hasnt sent i...

Resolved! Pay ee bill online android tablet

I am unable to pay my bill online using my android tablet. I just keep being told to try again.....I have several times. I do not have the app I would rather pay online.

Accessing previous data

Hey guys, I'd like to access my previous data including bills and all of it. Do you know how I can do this? It says my account is closed however my personal information and account still exists. Thank you.

Re: Mobile keeps switching off intermittently

Mine does the same

Resolved! My Samsung galaxy S23 screen display chipped

Could anyone please help me with my mobile phone as I've dropped it & chipped the top left hand corner of the screen which as know left it with a about a 1inch circle black default & a slim white red Light green line going front the top on the circle...

Resolved! Upfront refund

Hi, Hope ya'll doing well. I applied for phone plan but my credit check wasn't successful. When I'm gonna get back upfront

pixel watch getting error code 519

how can I fix error code 519 as I am trying to unlock my pixel watch

Resolved! Transferring all of my data / information from water damaged phone to new phone

2 days ago my Galaxy (s21) dropped in the bath - thanks to my 2 year old - and hasn't turned on since. It randomly makes noises and has also had the alarm going off at random times. People who have what's apped me state their messages are on two tick...

Moisture detected after phone update

My phone updated last night, and instantly it said there was moisture detected in the charging port (phone has been bone dry before and after the update), and is still doing this everytime I plug it in. Tried turning off fast and super fast charging,...