Android Devices

Discussion about devices operating on Android including unlocking your device

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Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 64384 Views
  • 91 replies
  • 28 Helpful

Galaxy fold screen issues

I am looking for other people who are in the same situation as me. They got a galaxy fold phone, the screen went in the middle due to the manufacturing of the phone yet ee nor Samsung will admit fault and expect a payment for repair . Might I add tha...

Bazza1306 by Established Contributor
  • 5432 Views
  • 41 replies
  • 12 Helpful

Unlocking an old Samsung S8

I am trying to unlock a Samsung S8 locked to EE. I put in the IMEI number and it gives me an unlock code. I click on the 'Get started' to unlock or press unlock and it takes me back to the section to input the IMEI number again. It just goes round in...

tina901 by Explorer
  • 938 Views
  • 11 replies
  • 0 Helpful

Samsung s24+ restart issues

Im getting pretty frustrated.  New phone delivered 3 days ago, and it restarts several times a day I would estimate it has done it 30 times since Friday.  I have searched the net and  found a lot of reports that this is happening with Samsung phones ...

biz387 by Explorer
  • 918 Views
  • 3 replies
  • 2 Helpful

just Joined.

Trying to set up the app but am waiting for a passcode but it doesn't seem to be coming through so I don't know If my SIM has been activated or not  Can you help Thank you.

taz1956 by Visitor
  • 355 Views
  • 1 replies
  • 0 Helpful

Phone going straight to voicemail

I've learned from a friend via WhatsApp that my phone is going straight to email, despite me not changing any settings. Any ideas why that might happen, and how to stop it? Samsung phone. 

EE have lost my phone

Any ideas on how long EE should take to decide my phone has been lost?  I dropped Galaxy 4 Fold into local EE shop for repair under warranty.    They estimated 10 day return, over two weeks later and repair centre still awaiting receipt and they cant...

davger by Explorer
  • 770 Views
  • 2 replies
  • 0 Helpful

Resolved! Samsung S24 Ultra

Just want to say a big thank you to Corey from the Ashington store for all the help he provided in arranging my s24 ultra what a great service he provided.

Steviewizkid by Established Contributor
  • 413 Views
  • 1 replies
  • 2 Helpful