Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Unlocking my old contract phone

I have tried the ee online help and so far not been able to assist. I have recently renewed my ee phone contract and received a new phone. I want to unlock my previous phone to give to someone not on ee. I logged into my account and found "devices" a...

Unlocking Your Device

I've been trying to go through the unlocking process for the last two days, but after entering my valid IMEI number I constantly get an error message saying 'Please try that again Sorry, something went wrong on our end. Please enter your IMEI again ...

Resolved! Deactivate voicemail message

Hi I want to deactivate my ee voice mail.

Samsung galaxy z flip4 screen protector

Who do we speak to in EE for bubbling beginning to appear on my device? In store or by telephone?I won't be happy if someone says its a Samsung issue. I never bought the phone off Samsung, any steer in directing be much appreciated.

While using my mobile data, I can't use any of my apps.

So I've noticed that most my apps like; Insta, snap, Facebook and Reddit. I've tried resetting my phone, deleting apps and even turning blocks of like parental control.

My account still isn’t working for incoming or outgoing calls.

My ee plan changed at midnight and I still cannot receive or make calls. Can anyone help.

Resolved! Sim not working in new phone

Ok.Bought a brand new phone today (S20 ultra 5g (Brand new phone)Put my EE sim card in and i cannot make calls browse the internet or even contact EE to sort out the problem.I get a message on phone saying sim 1 not allowed.When i move my EE sin into...

Resolved! Phone contract

Hello,please I want a phone only contract, can I get that, I have been trying to contact customer service but could not.can I be contacted please?Many thanks.

Blacklisting my IMEI number- EE refusing to blacklist it!

I am beyond frustrating and banging my head against a brick wall, not Covid-19 pandemic but this will definitely send me to a mental hospital. I have been to the EE store to get a replacement SIM, contacting UK police almost every day and calling App...

I pay a lot for my galaxy fold. Faulty and you want me to pay for it?

Hi i have a little green light glitch appear on the screen of my fold, actually on the fold. Im insured but have been told that I will have to pay to get it fixed. Under warranty i shouldnt have to pay.l for a fautly phone. Its in perfect co dition ...