Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

S9 Tablet - Phone not working

Hi. Recently got an S9 5G tablet, all is good except the phone is not working. SMS is all OK,as is data.Rebooted, and re-inserted SIM. Any help would be appreciated. Thanks

Code for using an ee sim in a locked network phone

Can anybody help with the code required to allow an ee sim to be used in a mobile phone locked to another network?

How do I get live EE programmes on my tablet.

Samsung galaxy s24 plus

had the phone 2 months, moisture detection has come up and will not go away, it hasn't been anywhere near water etc. have tried all different ways of drying out non existent water but can no longer use the phone as it won't charge. Any advice??thanky...

How do I enable shuffle playback for songs?

ESem

How do I get my esim working on my Samsung. Phone says it hasn't got one. EE say its activated

Resolved! Phone isnt connecting

My phone isn't connecting to the internet. My internet isn't down.

Cancel repair

I'm exploring the process of cancelling a repair I scheduled today with EE. I made the booking online and received an email confirming "Repair booked courier arranged." I attempted to find a link to cancel the repair through the tracking page, but I ...

Alexa calling and hearing aids.

I have a Samsung S23. I also use Phonak hearing aids. My hearing aids link to my phone via Bluetooth, I can make and receive calls via the hearing aids.I have Alexa calling set up. If my hearing aids are turned off, Alexa calling works well. If the a...

No conformation email after upfront payment being taken out..

As the title says.. I’ve ordered a Google Pixel 8 Hazel 256gb on a pay monthly deal with EE but not had any confrontation that the order is complete just had the upfront payment of £30 taken from my bank account. could anyone from EE help please? tha...