Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

No Wi-fi calling option on S23 Ultra?

Can anyone tell me why I don't have the WiFi calling option on my Galaxy S23 Ultra? Following the instructions on my EE app but the option just isn't there. My network signal at home is poor to non-existent. I'm connected to the EE router with excel...

payment

ERROR 28

Hello, I need some help please, just put in a new sim on my current phone P30 pro.Done all the set up no problems. But I am messaging some one who doesn't have smart phone and it's the only person I don't use Internet text for and it won't let me sen...

Sim card

Just upgraded from Samsung s21 so Samsung s23 online and take it that I just put old sim card into new phone?

My Google pixel 7a will not switch on

I upgraded my phone less than a month ago and the handset will not switch on. I noticed when I first got it that when i would put it on charge it would say it was going to take 7 hours to get a full charge. I put that down to me using my old samsung ...

Hi im duee an upgrade i qould like to know if the new samsung fold 6 is out

Resolved! Can't make outgoing calls on my Samsung A40.

I have purchased a new EE SIM card and put it in my Samsung A40. I can receive calls, and send texts use mobile data but I cannot make ANY outgoing calls. Not to ANYone, nor 150 nor voicemail. The Sim card works in other phones, but not this one.Wh...

Can’t sent text messages

Resolved! mobile phone

phone keeps going to voice mail. It is not on dnd and I am not sure what to do next. It is very inconvenient as my mother is ill at present and I need my phone more than ever

Resolved! Network unlock code

All ready got the 16 digit unlock code from ee site & had it emailedGot a free sim from giff gaff, activated it online including setting up an account, but not setup payg or monthly & no intension of doing so. All I want to do is unlock my phone fr...