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Community Activity
Replaced Phone - Cannot Instal Sim
Had my phone picked up today, no i cant transfer my phone number. Can someone suggest how to add sim account as i cannot make outgoing calls?
return postage costs, with insurance
Can you tell me how much it's going to cost to return a brand new iphone 13, what's the insurance value of such a phone?
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Games Pass
You cancelled my games pass on 26-03-25, as we are no longer with you (New EE), but you have not cancelled it as it is still live, and when speaking to Xbox, it was cancelled on 04-09-25. I have tried to speak to 150 10 times but because my account i...
paid initial fee but no phone
applied for a contract with ee paid initial fee of 20 ponds for phone then processed order but no phone arrived and said there was a problem with order said theyd refund 2 months later still nothing
Resolved! Can't buy xbox bundle
Every time I attempt to pay the upfront payment and add the rest to my mobile bill it reverts back to the payment screen or either says my cards declined. Impossible!
New customer
I purchased a sim only at the port talbot store yesterday called the Full Works, but no add on’s which were free with the package for the two years can be seen on my EE app. I was told it included Apple One which included Apple Music, Apple TV+, Appl...
6th Report of SMS service down in the last week
What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...
Resolved! Roaming add-ons. How do they interact?
Ι have full roaming, roam in EU and Roam Further pass active in my new plan. Ηοw do these interact?In my previous plan I was able to use my allowance to call from/to US/EU while roaming and I asked for the same to be retained when I signed the new pl...
Re: really bad coverage, no data at all
Is there any update on this and the issue, I'm having exactly the same problem. Ee was great now signal is non existent or shows signal but doesn't work.
