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Pixel Watch EE profile disabled

MPapps
Investigator
Investigator

‎21-10-2023 11:22 AM

HI,

I have a Google Pixel 4G Watch that I purchased through EE. It was working file, with mobile connectivity all working well, however it now won't connect to the network.

When i go into Connectivity->Mobile->Profiles it shows EE as disabled, if i press to enable it is says 'Enabling Operator' and goes straight back to disabled again.

I've tried rebooting but i can't get it to enable again.

Thanks in advance.

Martin.

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎21-10-2023 01:56 PM

Hi @MPapps 

I recommend speaking to our technical support team so they can check everything from our side. 

Chris

0 Helpful