Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Retrieving photos & videos from deceased partners phone

Hello, myself and my late partners sister are trying to get access to his photos and videos, we have access to his Samsung & Google account, we have tried Auto Unlock but it will not unlock due to the settings on the phone. We tried find my phone and...

Unlock my online

Unlock my online account for me please

Android

Good

Contact Lock

Hi I've just changed to a pay monthly, was on pay as you go. But rather than pay £200 a time roughly for a phone. I got 6 mnth sim only. And will take contract phone when need née one/6 mnths is up. But am criminology student & having problems with...

My EE app

I want to change my address but I can't as my EE app is saying that I'm not the account holder but I am.

Callers sound like daleks

Hi, Can anyone help me please? I have a Galaxy Note 10 Lite and I'm having problems with people I am speaking to sounding like daleks. The calls usually start off clear but soon become so bad I can't understand a word they are saying. We usually disc...

Resolved! Samsung S23 Ultra 1TB.

Hello, I have a question regarding Samsung S23 Ultra 1TB. I called customer service on 150 to find out when 1TB version is going to be available on EE but she didn't know. Anyone out there having more clue than customer service, please?

Resolved! Device Data on EE

Dear EE My Pay Monthly device& Sim contract with EE started on 1 February 2022. After restoring my device data for all call logs/messages, all data has been restored from March 1 to Current date___. There is approximately 1 month of missing data in w...

No signal

I have the new samsung s23+ phone and it's honestly the worst phone I've ever had fir signal

sasung s23 locked after update

My phone asking for a pin code after the restart, but the pin was never set on the phone, so how do I reset this ?