Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Galaxy watch 4 overheating

Watch overheating after 2 minutes using LTE. No issues on Bluetooth, everything else working fine and Checked for updates etc. But tried this on LTE 3 times and has done it every time

Mis-sold Phone

Last August i was sold a Oppo5 Lite - i asked and it was confirmed that this phone was ASHA compatible. Unforseen circumstances meant tnat i didn't actually get my aides until last week. My audiologist then confirmed that the phone was NOT ASHA..i...

Resolved! how do I put music on my phone

How do I put music on my phone? I have both a Mac and a pc

Resolved! S23 + Order

Why have I had no updates or correspondence?!I ordered the S23+ on Tuesday evening, the order went through and i was given an order number on the website but have had no confirmation email or text. No updates on whether it has been dispatched or if t...

Phone not working

Hi my mobile phone is not working can you please look into it

call logs on lost phone

hiya people if u can help me ide appreciate this how can i get call logs up i left my phone in a car today a lad from work but its always on silent i know him but only through number in my phone of wich i phoned for a lift off now blocked its...

Connecting Pixel Watch to my EE mobile phone

Hi, I have a Pixel 7 phone with an EE mobile phone pay monthly account, just bought a Pixel LTE Watch. Can I connect this to my phone account without having to pay extra for an additional line and more data? thanks.

Ee using battery

Why do I keep getting annoying pop ups on phone telling me EE is using battery so bloody annoying

Eror code 0 EE

I have spent an hr and a half on the phone to EE and I got absolutely nowhere. Incredibly frustrating when even tech experts can't help. I had already googled myself but basically I knew more than the call handler. I cannot send texts to short code m...

Resolved! Can't hear caller and they can't hear ms

For the last few days I haven't been able to hear callers and they can't hear me. Yet music plays fine and my Whatsapp calls work perfectly. I obviously can't call EE because they wouldn't hear me, and messaging is unavailable according to the app. A...