Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 64046 Views
  • 91 replies
  • 28 Helpful

Sony Xperia 1 V

Hi, Can you tell me if the Sony Xperia 1 V will be available as I can't see any other Sony phones listed on your site. 

Resolved! Note 10 showing as unlocked but its not?

I performed an IMEI check against the EE unlock website, which shows my handset as unlocked. Based on this I have used a PAC code to move from BT Mobile across to GiffGaff. After replacing the SIM the phone was asking for an NCK code, stupidly I foll...

Pixel 7 pro broke

Hi all I was just sitting here on my phone (pixel 7 pro) and all of a sudden it got hot, I was on a messenger call and charging when it happened and I have done this before a few times and had no issues, so I put the phone down and picked it up about...

Plex01 by Visitor
  • 383 Views
  • 1 replies
  • 1 Helpful

Phone is "Network Locked" - Needs Code

I purchased a Tesco Mobile SIM card and inserted it into my Samsung Galaxy A71, however it seems the phone is "Network Locked" to EE, and won't let me use my new SIM without a passcode. I have no idea where to find this passcode, please help.

transfering from iphone to Samsung

HiI have bought a Samsung A54 because I did not like the iphone.  I have transferred the sim card from the iphone to my new Samsung, therefore, my existing phone number.  Why has it not automatically transferred my text messages and whatsapp messages...

Nanna3 by Visitor
  • 502 Views
  • 1 replies
  • 1 Helpful

Pixel watch 2 invoice/order number

Hi everyone, I'm currently trying to claim the Google Pixel Watch 2 but I don't know where to find the invoice/order number. I don't have the papers with me that arrived with the phone. I assumed there would be some sort of documents online that woul...

Google pixel 8 pro

Just ordered my Google pixel 8 pro, I got told 2 weeks for delivery but looking at the community people are waiting a lot longer. Anyone know rough ETA delivery dates? So excited to receive it

FR26 by Explorer
  • 462 Views
  • 3 replies
  • 1 Helpful