Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

ERROR 28

Hello, I need some help please, just put in a new sim on my current phone P30 pro.Done all the set up no problems. But I am messaging some one who doesn't have smart phone and it's the only person I don't use Internet text for and it won't let me sen...

Sim card

Just upgraded from Samsung s21 so Samsung s23 online and take it that I just put old sim card into new phone?

My Google pixel 7a will not switch on

I upgraded my phone less than a month ago and the handset will not switch on. I noticed when I first got it that when i would put it on charge it would say it was going to take 7 hours to get a full charge. I put that down to me using my old samsung ...

Hi im duee an upgrade i qould like to know if the new samsung fold 6 is out

Resolved! Can't make outgoing calls on my Samsung A40.

I have purchased a new EE SIM card and put it in my Samsung A40. I can receive calls, and send texts use mobile data but I cannot make ANY outgoing calls. Not to ANYone, nor 150 nor voicemail. The Sim card works in other phones, but not this one.Wh...

Can’t sent text messages

Resolved! mobile phone

phone keeps going to voice mail. It is not on dnd and I am not sure what to do next. It is very inconvenient as my mother is ill at present and I need my phone more than ever

Resolved! Network unlock code

All ready got the 16 digit unlock code from ee site & had it emailedGot a free sim from giff gaff, activated it online including setting up an account, but not setup payg or monthly & no intension of doing so. All I want to do is unlock my phone fr...

Resolved! Remove content lock

I am 22 year old but i can't acess some websites why? Please allow full acess on my account

Recycled old android phone

Hello,I have returned my old mobile phone and have proof device was delivered last week. However I have had 2 texts and two emails chasing for the phone since it was delivered saying I am going to be charged over £200 a month as phone not received.In...