My Huawei p20 cant answer incoming calls and bug when i try calling someone
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03-05-2024 09:08 AM
Hello, I recently encountered a pretty annoying glitch with my phone. When I receive a call, the call screen doesn't show up and I can't even answer it with the notification, and when I try calling someone, the call screen doesn't show up and even when I hang up, my phone still says im in call. Does anyone know how to fix that ?
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03-05-2024 09:52 AM
@Atsuyaka wrote:
When I receive a call, the call screen doesn't show up and I can't even answer it with the notification
So how do you know when a call is arriving - is this just the ringtone? Can you post a video of this happening?
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13-05-2024 09:23 PM
Mine too and Ive just been informed by EE that Huawei isn't compatible with their network. Gutted. I love my Huawei phone 😞
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18-05-2024 08:27 PM
Really hope this isn't true, surely ee should have informed us and should not be charging any bills
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19-05-2024 08:18 AM
Thanks for coming here.
Are you having a problem with making and receiving calls on your device?
Thanks 🙂
Leanne.
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20-05-2024 11:00 AM
Mine has done the same. Black screen on calls. Can't delete answerphone messages.Can't hang up calls.
Went into EE store. EE no longer support Huawei phones.

- Phone says its connected to wifi, but will not download phone updates in Android Devices
- No way to contact EE store for update on repair in Apple Devices
- No cellular network on iphone or iwatch in Apple Devices
- EE refusing to unlock phone and being nasty in Other phones & Devices
- Keypad digits not working during phone call in Android Devices