Hi i have a samsung galaxy a35 and since Monday 24th August I have been unable to receive and make calls to people like my mum or anybody. I cant make calls to EE to discuss my problem. Every time I call the call drops. Its happened indoors and outdoors. But text and online is working ok. Ive been using my mobile data though as internet services was cut off. But I could still call out and receive calls before the new bill came out but as soon as the new bill has generated I cant make calls or receive them either. I tried turning it on and off and the aeroplane mode method still nothing and yet mobile coverage in my area is good service. I have reported the problem to EE on monday and nothing so I did another report today on the same thing as nothings happened. Please help me
