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I don't have internet on my sim but I can make calls.

jnavv
Visitor

‎16-05-2024 11:06 AM

I have had a Samsung  S8 cell phone for a long time and I used it normally and without problems.

Now I changed its sim with another number and it doesn't get an internet signal but I can make calls.
Asked
Does anyone know what problem I have with my cell phone?

I await a response please.

 

 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎16-05-2024 12:54 PM

@jnavv  You need to enter the correct APN settings on the device for that network.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful