Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 764 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 65977 Views
  • 91 replies
  • 28 Helpful

Galaxy A34 G5: Screen unlock does not ask for PIN

I just upgraded to a Samsung Galaxy A34 G5. The default screen lock type is by PIN, secondary option is face recognition (set up by EE store staff).The screen lock is set to come into effect immediately after the screen turns off or after pressing th...

HMG5 by Investigator
  • 997 Views
  • 5 replies
  • 1 Helpful

Resolved! Samsung a53 where is wifi calling as per your instructions??

Omg I hate the a53. No headphone jack now no WiFi calling on it WTA!!! I checked my phone on your webste and it says Wifi calling is on it and its not? How do i work? So I'm going to pay EE each month and have been told there will be a dodgy if not N...

Mookle by Investigator
  • 527 Views
  • 2 replies
  • 1 Helpful

Re: Network unlock code

Hi. This has also happened to me.I've moved from EE to vodaphone and when I inserted my new Vodafone sim card into my S10, it gave an error message asking me to type a network unlock code. I've retrieved this from EE but it rejects it saying that it'...

Ceri89 by Investigator
  • 921 Views
  • 9 replies
  • 0 Helpful

Listed Phone Number not the Same in About Phone

HelloI recently switched to EE mobile. I took my old number with me and EE provided a new sim card. I can Call/Text/Message everything with my current number however, the phone in some cases believes I'm using the EE number they provided during the s...

Resolved! WiFi in car

Can anyone please give me A-Z intructions ( WiFi, roaming buttons, mobile data, etc.) on how to connect my car with WiFi from my EE phone? I need this in order to update my SatNav maps.Thank you.

Jim1939 by Investigator
  • 1385 Views
  • 5 replies
  • 1 Helpful

Samsung S22 Ultra damaged by repair centre

Good Evening All, I am looking for some advice please.  Going round and round in circles, passed from pillar to post and being totally scammed it would appear. Apologies for the long winded post, but want to get as much information across and explain...