NO INTERNET CONNECTION 10.25" GPS ANDROID 13.0 WIFI 4G CARPLAY BT HV3205
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08-05-2024 03:42 AM
Hi. I have a new android head unit in my car. I have installed an EE sim. The network is being picked up and shows as EE but no services work. I cant use Google maps, Chrome, YouTube, playstore etc. Links ok with android auto, and ok on hot-spot to my EE mobile. I just get nothing when attempting to use the SIM seated in the head unit. I need to be able to use the head unit with own sim
Head unit tested. No faults
Works on other networks. Just not on EE....
Thanks in advance
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08-05-2024 08:02 AM
Hi @RR67
Is this a third party Chinese android replacement head unit/screen.
It may not be compatible with EE network frequencies as these FYT units tend to be skins over an old version of android spoofed to look like a newer version. The hardware again may not be as reported as these FTY units/boards/CPU are designed to be used in many types of these screens and firmware.
Have you made sure the APN settings are correct. Try these:
https://community.ee.co.uk/t5/Mobile-Data/EE-APN-Settings-Where-to-find-them/td-p/1145404
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
