Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Unlocking my Android phone

I am trying to unlock my android phone so I can use an esim whilst abroad. I have successfully entered my imei number and got to the next screen which says, here's your code to unlock the phone, but the box is blank. I changed browsers, but got the s...

Phone locked

Currently on holiday in Australia and my galaxy s24 is in flight mode and locked . It doesn’t seem to recognise my password , and each time I try it locks for longer now on 24hrs any ideas on how to unlock it please

Voicemail.

Hi, has anyone successfully changed the number of rings before voicemail kicks in?

Resolved! android tablets connect to router but not to the internet

I have two android tablets and a galaxy S22, none of which have sims installed which sometime after the start of the year refused to connect to the internet. All usual things have been tried including a restart from the exchange end. I can get them t...

Google Pixel question before I upgrade

Hi all,I am looking at upgrading from an iPhone to a Google Pixel.I've had a Pixel before (it developed plenty of software faults) and I am aware of the quality control issues and the higher chance of getting a "dud" (I am a frequent visitor to r/Goo...

Resolved! Samsung Flip 5 Screen Issue

A couple of days ago, noticed issue with screen, as though it was lifting along the fold line. Took it out of it's case tonight and screen now unable to use, no bottom screen at all and the top flickers on and off. Is this a known fault with these ...

Qr code not recognised

Been several days now. Tried ee help, totally pathetic. Both phone and online, just a bunch of auto generated messages and faq's, which mostly don't cover the issues. Enough enough, your apps just an upsell tool, which is basically unusable. How do I...

Why wont my samsung chromebook connect to my new ee internet connection

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Resolved! Pixel 4a appeasement

Hello,After inputting the IMEI number of my Pixel 4a onto google's website, apparently its eligible for a free battery replacement. Only EE stores are listed as places I can take it to have this carried out.However I did not buy the phone from EE, an...

S23 Battery Repair Woes

Hi,I'm posting here because I honestly don't know where else to turn. Unfortunately it is a bit long and 'ranty'.I'm trying to arrange a repair for my Samsung S23, which has a swelling battery, but trying to deal with EE has been an absolute farce on...