cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

like the Samsung s24fe and Samsung a55

wakka80
Established Contributor
Established Contributor

I like the Samsung s24fe and Samsung a55 and don't know which one to upgrade to.

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi there @wakka80 

Thanks for coming back to the community. 

If you order online with us or over the phone on 150, you can return the device if you decide this is not the one you would like.

Details can be found in the Returning a device or SIM within 14 days page. 

I hope you love the one you decide to order 🙂

Leanne. 

View solution in original post

9 REPLIES 9
Chris_B
EE Community Star
EE Community Star

@wakka80  Only you can decide which one you want as you’re the one is going to be using it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
wakka80
Established Contributor
Established Contributor

very true Chris both very similar phone's 

Leanne_T
EE Community Support Team

Hi there @wakka80 

Thanks for coming back to the community. 

If you order online with us or over the phone on 150, you can return the device if you decide this is not the one you would like.

Details can be found in the Returning a device or SIM within 14 days page. 

I hope you love the one you decide to order 🙂

Leanne. 

wakka80
Established Contributor
Established Contributor

probably will pop into a store to look at both devices, I think 

Leanne_T
EE Community Support Team

No problem @wakka80 

Just for awareness, if you order in store, they have no change of mind returns. 

The Help page has full information for you 🙂

Thanks. 

Leanne.

 

wakka80
Established Contributor
Established Contributor

thanks just a bit difficult to order online as I work shifts so not always at home, unless can get phone delivered to a ee shop

Katie_B
EE Community Support Team

Hi @wakka80

You can order online and select your local store for delivery. 

Hope this helps, 

Katie

wakka80
Established Contributor
Established Contributor

thanks Katie I have a smart watch with my current phone would I still able to upgrade 

Katie_B
EE Community Support Team

Hi @wakka80

If you upgrade your phone, it won't affect any other contracts on your account. 

Katie 🙂