Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62599 Views
  • 91 replies
  • 28 Helpful

Samsung customer Service

I have the fold 5 and have had many problems with the wifi and bluetooth sensor. Samsung did have an authorized repair center do a repair which took months to get done. the device is still having the exact same issue and now they won't repair the dev...

PHONE CHARGING

I have a brand new phone coming todaywhat are the rules for charging the phone now to keep the battery the best performance it can?I used to charge it all night and then use it and just charge it after that when I thought it would need it

S22

My S22 seems to take a long time to charge and if I am using it, it overheats to the point it is red hot too touch.  Does any1 else have this

Rocky001 by Investigator
  • 611 Views
  • 7 replies
  • 1 Helpful

Resolved! Google wallet not working

HiI've got a POCO F3 5g and I've recently moved to a EE sim only, from PlusNet mobile, and after I inserted the EE sim card into my phone, contactless payments through Google Wallet won't work. The wallet app all works perfectly well, no error messag...

jj494 by Investigator
  • 2677 Views
  • 16 replies
  • 5 Helpful

Resolved! Can't add data to Pixel Watch 3

Just received my Pixel Watch 3 LTE from EE, but I can't add my esim. I'm getting the below in the watch app. Can anyone advise a solution? Thanks.

Screenshot (10 Sept 2024 12_11_18).png
norwoody by Established Contributor
  • 788 Views
  • 1 replies
  • 0 Helpful

Pixel pro 9 Fold Screen Fault

Ok so finally received my 256gb Pixel Pro 9 Fold.  However after less than 2 days moderate use the inside screen had a thin pink line appear horizontally accross the whole screen a few milimeteres up from the bottom.  Turned the device of and on and ...