Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Unlock a phone

I recently upgraded my phone on EE no problem. I now want to donate my old A53 for use by a local charity that I work for. I have done a factory reset and put in a giffgaff SIM for them to use and activated it. The message is ' Enter network unlock c...

replacement watch charger

How do i get a replacement charger for samsung smart watch 6 ?

Galaxy flip 5 suddenly died

I've had my flip for just undera year, no issues at all until yesterday I noticed it wasn't charging. I tried many different chargers but it wasn't working so I tried restarting the phone. It never came back on and will not turn on now no matter what...

How can I free up storage space on my Android device without deleting important

My Android phone is running out of storage space, and I keep getting notifications about low storage. I've already deleted some apps and cleared the cache, but it's still not enough. I don't want to lose any important photos, videos, or documents. Ca...

Pixel 9 series trade in

Do you know why pixel 8 or 8pro are not on list of trade in devices for pixel 9 series? Was thinking about upgrading my contract and trade in my pixel 8 but when I tried , couldn't find pixel 8 on a list.

Lost samsung phone but its in flight mode

I've lost my phone and I believe it's at work but it's in flight mode, I've tried using find my mobile feature via my tablet but it can't locate it.

How can I improve the battery life of my Android device?

I've been using my Android phone for a while now, and I've noticed that the battery drains quite quickly. I've tried lowering the screen brightness and closing unused apps, but the battery life still isn't great. Does anyone have any tips or tricks t...

Resolved! Moving to EE from O2 - will wifi calling work?

Hi - I want to move 15 mobile users from O2 to EE but there is one sticking point. We all have existing Samsung devices which we bought from O2, and which are currently successfully using wifi calling. EE are saying that once we move, they cannot g...

Resolved! Buying a A05's mobile phone. 2 Questions need help with:

Buying a A05's mobile phone. 2 Questions: Does my existing EE sim card fit the A05's Samsung mobile phone and when buying Samsung A05's does it have to be a free sim Samsung A05's mobile phone.Thank you

phone down loads

My previous mobile phone screen broke and i was unable to get my contacts or photos off it. Would these be automatically stored on a cloud somewhere so that i can get them