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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 627 Views
  • 4 replies
  • 11 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 65668 Views
  • 91 replies
  • 28 Helpful

Replacement Watch

Hi,  I have recently returned from my honeymoon in Turkey where I believe my Samsung Watch 4 was stolen. I have spoken to one of the advisors who has blacklisted the device but I was wondering what my options were in regards to getting a replacement ...

MB20222 by • Visitor
  • 348 Views
  • 2 replies
  • 1 Helpful

Oppo X5 lite

Recently upgraded to oppo X5 absolutely awful, keeps disconnecting Bluetooth every time a text or email comes through. Completely useless persevered since April but can't stick it any longer . Would ee do exchange or do I have to wait til contract en...

Thart2012 by • Investigator
  • 688 Views
  • 3 replies
  • 1 Helpful

WiFi Calling with Pocophone F1

I have just moved from Smarty to EE PAYG with my Pocophone F1. Wifi calling worked fine on Smarty, doesn't seem to be working now on EE. I did pop my SIM in to an iPhone, and WIFiCall notification showed up straight away. Any suggestions? Thanks

Tekmad by • Explorer
  • 849 Views
  • 2 replies
  • 2 Helpful

Broken phone and no insurance

Unfortunately I broken my s22 ultra yesterday its only a month and a half old and haven't got round to getting my insurance can I still take it out? And will they replace it straight away or do you have to have insurance for so long and what kinda ch...

Hope3 by • Visitor
  • 2573 Views
  • 2 replies
  • 5 Helpful

Resolved! Wifi Calling on Non EE Phone

I am looking to get a Samsung S22 Ultra directly from Samsung and move to a sim only plan with EE. My question is, with WiFi calling work?  

yas79 by • Contributor
  • 706 Views
  • 3 replies
  • 3 Helpful
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