Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

5G

My friend has the same model phone as me and he is also on EE, we were in a particular parts of Bristol where 5G is available he had 5G signal on his phone but I could not get 5G signal on my phone. I went through all the settings and 5G was activate...

Pixel 7 - Signal issues

Has anyone had any issues with Pixel 7 regarding data signal? I’m finding at times that my pixel is flicking to H or H+ then not able to go back to 4g/5g without resetting the network either turning it on/off or airplane mode on off. I know there wer...

Galaxy Fold 3 - no sound

After an update around 8 weeks ago I started having sound a d screen issues with my phone. If the external al screen was on, the internal would work unless I turned the external one off. The sound also only worked while closed. I went through all the...

Samsung s23

Is there much difference between the s22 ultra and the s23 ultra?

Warranty coverage

Does warranty cover a faulty charging plug? My TCL devices doesn't charge very well using a different make of plug. The device charges extremerly slow. If I wiggle the USB connection it will charge but again only slowly.I have had my device for just...

Messaging

My messages keep saying not delivered,

Imusic

I have a problem logging in to my imusic now having been send a new device

WiFi calling

Hi, I've just recently joined EE on SIM only, I was previously with Vodafone, I work offshore so only have WiFi but when I was with VF WiFi calling worked perfectly, I have the same phone but with EE WiFi calling doesn't work .. it's enabled in setti...

Resolved! Stolen tablet

Last night I had my tablet stolen from the car. I need it to be disabled immediately. Is there anyone who can do it please.

Motorola neo not connecting to android auto

HiAnyone had issues with the Motorola new 30 not working when connected to android auto? Other phones work with my car and i have tried my phone in other cars and doesn't work there either. Latest version of android auto installed. Cable allows for d...