Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 634 Views
  • 4 replies
  • 11 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 65695 Views
  • 91 replies
  • 28 Helpful

Account

I've registered as a new customer but not got a phone. How can I do this?

Fold 3 faulty screen

My fold 3 screen has gone faulty after seven months. Ee won’t help and Samsung are also wriggling out of the warranty. I’m now stuck with a useless phone through no fault of my own and after over ten years loyalty to ee am thinking that loyalty has g...

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Bazza1306 by Established Contributor
  • 614 Views
  • 5 replies
  • 0 Helpful

Broken phone

Hi unfortunately my Samsung the phone is broken I have sent it back in I was just wondering if you’ve received it and if it’s repairable

sneddsss by Investigator
  • 316 Views
  • 1 replies
  • 0 Helpful

Resolved! Buying Samsung S23

My husband has a phone and SIM card through his business but wants to buy a new Samsung S23 Ultra but keep the same SIM card, is this possible please?

Liz19661 by Explorer
  • 485 Views
  • 5 replies
  • 0 Helpful

samsung a32

Hey so my Samsung A32 over the past 24hrs has completely died. It started with a reset loup and now it won't turn on at all. I have tried all i can think to do but no luck. And to top it off I cant seem to log into my ee account all I get is an error...