Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Pixel watch with OnePlus phone?

Hi I’ve got a OnePlus handset which I’m happy with and recently got a pixel watch LTEtried to add the esim for the watch and it added to the account, but the sim never activated on the watchcalled 150, after 30 minutes the guy told me the Pixel watch...

Brak możliwości połączeń SMS i brak internetu

Kupiłem starter i wykupiłem pakiet 100gb za 30£ jestem teraz na UE i nie mogę dzwonić pisać i brak internetu co zrobić muszę bo nie wiem ja jestem w posiadaniu my ee od 2 dni

Samsung

Loyal customer 20 years

I have been an ee (orange) customer for 20 years and never really had an issue with their service during this time, apart from once. I just dropped my phone an hour ago and the screen cracked. I have looked online for a repair and it looks like it c...

Samsung galaxy z flip 3 screen protector issues

I'm curious to know whether anyone here has successfully managed to get there screen protector replaced FOC under warranty by either EE or Samsung? Currently in the process of trying to get mine fixed, obviously the fault is through no fault of my ow...

Already upgraded my phone

Have you had to upgrade my phone as Google pixel 3, which you have on this account, has overheated, and wasn't safe to use, so I had to dispose of, as recommended by local phone shopI have upgraded to Samsung s20, which I have bought and are using. P...

upgrade

hi

S23 Earbuds Claim

I've recently upgraded and received my S23 with the benefit of having Samsung Earbuds for free. I was told I had to claim on the Samsung website, but the claim form is closed? Can someone advise how I get thr earbuds please Thanks!

Resolved! Suddenly having issues connecting to hotspot

According to EE's coverage map, there are no issues. I have a Galaxy S10 which I have been using as a hotspot with only minor issues (sometimes it takes it upon itself to switch the hotspot off), but now I can't connect to it at all. I have 3 devices...

Voicemail not working

Hi have a Samsung S9 and for some reason my VM stop working few weeks ago.Trier all that bit on VM ON to 150 but it does come back with we are experiencing technical problems. Try VM off and that get accepted... really weird bit my VM still don't wor...