Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Unlock code

Hello.I live not in UK, and bought the phone from there. After I tried to use my local sim card it asks for MCK. I think somebody tried to enter unlocking code uncorrected. In ee web site it's already "unlocked". How can I get this code now to unlock...

Resolved! Deactivate voicemail message

Hi I want to deactivate my ee voice mail.

Samsung galaxy z flip4 screen protector

Who do we speak to in EE for bubbling beginning to appear on my device? In store or by telephone?I won't be happy if someone says its a Samsung issue. I never bought the phone off Samsung, any steer in directing be much appreciated.

While using my mobile data, I can't use any of my apps.

So I've noticed that most my apps like; Insta, snap, Facebook and Reddit. I've tried resetting my phone, deleting apps and even turning blocks of like parental control.

My account still isn’t working for incoming or outgoing calls.

My ee plan changed at midnight and I still cannot receive or make calls. Can anyone help.

Resolved! Sim not working in new phone

Ok.Bought a brand new phone today (S20 ultra 5g (Brand new phone)Put my EE sim card in and i cannot make calls browse the internet or even contact EE to sort out the problem.I get a message on phone saying sim 1 not allowed.When i move my EE sin into...

Resolved! Phone contract

Hello,please I want a phone only contract, can I get that, I have been trying to contact customer service but could not.can I be contacted please?Many thanks.

I pay a lot for my galaxy fold. Faulty and you want me to pay for it?

Hi i have a little green light glitch appear on the screen of my fold, actually on the fold. Im insured but have been told that I will have to pay to get it fixed. Under warranty i shouldnt have to pay.l for a fautly phone. Its in perfect co dition ...

Upgrading

Hi, I have just upgraded my Samsung to a s23 ultra online, after struggling to get a good deal over the phone, I realised my student discount would work. Did everything asked, received confirmation of my purchase via email but at the top it said we n...

New contract

How can you get a phone contract when you don't have a credit score?