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Insurance

Adriannauryszek
Explorer

If i got my phone repaired through an outsourced insurance, would the phone still be eligible for an upgrade anytime? 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Adriannauryszek 

Welcome to the community.

As long as the device hits the criteria set out in the Upgrade Anytime terms and conditions, you'll be able to trade it in. 

Chris

View solution in original post

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Adriannauryszek 

Welcome to the community.

As long as the device hits the criteria set out in the Upgrade Anytime terms and conditions, you'll be able to trade it in. 

Chris

Thanks you Christopher That's great!

Hiya, 

 

Reading the terms and conditions - to answer the above question - if a device is in perfect working order but has been replaced by an outsourced insurance - can it be used for anytime upgrade? The terms and conditions only make reference to EE or manufacturer-approved repairs (which most insurers are). 

 

Thanks!