Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 62123 Views
  • 91 replies
  • 28 Helpful

Resolved! Stolen tablet

Last night I had my tablet stolen from the car. I need it to be disabled immediately. Is there anyone who can do it please. 

Mamble by Explorer
  • 387 Views
  • 3 replies
  • 3 Helpful

Motorola neo not connecting to android auto

HiAnyone had issues with the Motorola new 30 not working when connected to android auto? Other phones work with my car and i have tried my phone in other cars and doesn't work there either. Latest version of android auto installed. Cable allows for d...

Simo71 by Explorer
  • 684 Views
  • 2 replies
  • 0 Helpful

Resolved! Pixel watch with OnePlus phone?

Hi I’ve got a OnePlus handset which I’m happy with and recently got a pixel watch LTEtried to add the esim for the watch and it added to the account, but the sim never activated on the watchcalled 150, after 30 minutes the guy told me the Pixel watch...

Peaceful by Investigator
  • 1229 Views
  • 13 replies
  • 3 Helpful

Loyal customer 20 years

I have been an ee  (orange) customer for 20 years and never really had an issue with their service during this time, apart from once. I just dropped my phone an hour ago and the screen cracked. I have looked online for a repair and it looks like it c...

Samsung galaxy z flip 3 screen protector issues

I'm curious to know whether anyone here has successfully managed to get there screen protector replaced FOC under warranty by either EE or Samsung? Currently in the process of trying to get mine fixed, obviously the fault is through no fault of my ow...

Jonnymg00 by Investigator
  • 1169 Views
  • 4 replies
  • 2 Helpful

Already upgraded my phone

Have you had to upgrade my phone as Google pixel 3, which you have on this account, has overheated, and wasn't safe to use, so I had to dispose of, as recommended by local phone shopI have upgraded to Samsung s20, which I have bought and are using. P...

S23 Earbuds Claim

I've recently upgraded and received my S23 with the benefit of having Samsung Earbuds for free. I was told I had to claim on the Samsung website, but the claim form is closed? Can someone advise how I get thr earbuds please Thanks!

LPugh by Explorer
  • 6403 Views
  • 13 replies
  • 6 Helpful