Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by EE Knowledge Specialist
  • 479 Views
  • 4 replies
  • 11 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 65328 Views
  • 91 replies
  • 28 Helpful

Data issues

Having trouble with streaming content in the last few weeks, content freezes and is constantly buffering.  I have changed my phone can you check I have the right settings samsung galaxy s20+.  

Simran40 by Visitor
  • 1619 Views
  • 1 replies
  • 0 Helpful

Pixel 6a suddenly stopped charging

My Pixel 6a has suddenly stopped charging, I've tried the USB-C cable that came with it, and also a different one. Both cables are charging other devices. I also tried charging directly from laptop and nothing.  I also tried plugging into a power ban...

Lwarnell by Contributor
  • 1243 Views
  • 1 replies
  • 1 Helpful

Resolved! Biometric log in

Had to re-install my ee app & can now no longer use biometrics to sign in? Why? This is more secure than pin no or password!

off brand tablet data does not work

I needed a rugged tablet for work so brought the OUKITEL RT10 from amazon and got myself a EE sim for it. calls and txt works fine but the data just wont work.i have been through all the settings, i referred to some of the threads on hear and found i...

madox0177 by Investigator
  • 1960 Views
  • 13 replies
  • 0 Helpful