Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

New laptop

Data issues

Having trouble with streaming content in the last few weeks, content freezes and is constantly buffering. I have changed my phone can you check I have the right settings samsung galaxy s20+.

Pixel 6a suddenly stopped charging

My Pixel 6a has suddenly stopped charging, I've tried the USB-C cable that came with it, and also a different one. Both cables are charging other devices. I also tried charging directly from laptop and nothing. I also tried plugging into a power ban...

Any one else having problems sending and receiving pictures mine wont send and p

Any one else having problems sending and receiving pictures been waiting 40 minutes to talk to someone

Pixel Fold release date?

Has the pixel fold been delayed at all in the uk as i have preorder with EE ?

Resolved! Biometric log in

Had to re-install my ee app & can now no longer use biometrics to sign in? Why? This is more secure than pin no or password!

Resolved! I can't connect my smart watch to mobile. Error 3010

can't connect my smart watch to mobile. Error 3010I have smartwatch 4And samsung 23 ultra

Samsung galaxy watch 5 pro LTE can't add a data plan get a 212 error

I can't add a data pack to my Samsung galaxy watch 5 pro LTE, I keep getting a 212 error my watch and Flip 4 have the latest software so what do I need to do

New customer

off brand tablet data does not work

I needed a rugged tablet for work so brought the OUKITEL RT10 from amazon and got myself a EE sim for it. calls and txt works fine but the data just wont work.i have been through all the settings, i referred to some of the threads on hear and found i...