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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 62431 Views
  • 91 replies
  • 28 Helpful

Resolved! Device Unlocking Code not working

Hello,I am currently trying to unlock a Samsung Galaxy J3 (2016) from EE. I have entered the IMEI into the online tool, but the code it has provided is being stated as invalid when entered into the phone. Does anyone have any tips on how I can get th...

FGraves by • Explorer
  • 1299 Views
  • 10 replies
  • 4 Helpful

Debit card

Why isnt the Samsung 25 not allowing me to add debit card to my wallet. I have tried everything... 

Add on netfix has stopped working

All of a sudden my Netflix has stopped working... when I try to watch is says there is no account with my email or phone number. It is showing as active on my ee account though.. Any help appreciated. 

Map76 by • Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Apple tv

Good evening can someone help me out The other day I upgraded my SIM and got free Apple TV which was on offer I've followed all the instructions but even signed in it keeps coming up with free trial then subscription getting a bit frustrated now won'...

OneUI 7 a bust on EE?

As the title says.I was eagerly anticipating OneUI 7 and installed it as soon as it came.But now the phone has lost EE ervice and I am effectively walking around with a brick.No calls or mobile internet but text messages come after a long delaaay.Pho...

Samsung a56

hi as anyone purchased the Samsung galaxy a56 I was looking at upgrading to it ?

wakka80 by • Established Contributor
  • 59 Views
  • 4 replies
  • 4 Helpful

Mobile repair

I sent my phone in for repair on April 22nd and I still haven't recieved it back again. I got an email saying it was being sent back to store on 29th April but have had nothing since. Very little information on tracking website. Is it normal for EE r...

Resolved! Unusable phone and PS5 con

I wonder if anybody else has had similar. I switched to EE after 16 years with O2. Went for a sale pitch honour magic fold phone(do not get) after3 months started having problems tried to report it but no reply, I then started getting lines across th...

Crimlis by • Visitor
  • 72 Views
  • 1 replies
  • 1 Helpful

Resolved! My A20e is locked to EE

My A20e is locked to so and I can't use my 02 contract sim need to get it unlocked to all networks how do I do it and what's the cost

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