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Debit card

Alishiaedgar
Visitor

‎11-05-2025 11:32 AM

Why isnt the Samsung 25 not allowing me to add debit card to my wallet. I have tried everything... 

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎11-05-2025 11:41 AM - edited ‎11-05-2025 11:43 AM

Hi @Alishiaedgar 

Not all banks or cards are accepted/signed up to Samsung pay. Are you using Google pay or Samsung pay.

  • Check your card/bank is verified.
  • Log into your bank account and see if you need to allow usage in these apps. 

Make sure the Samsung pay app is up to date.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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bristolian
EE Community Star
EE Community Star

‎11-05-2025 01:37 PM

@Alishiaedgar wrote:

I have tried everything... 

Can you be more specific with what exactly you have tried thus far?

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