Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by EE Knowledge Specialist
  • 263 Views
  • 4 replies
  • 8 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 64754 Views
  • 91 replies
  • 28 Helpful

Great customer service.

Yesterday, I was having an issue with my phone freezing,and was unable to use it. As an ee customer,I called into  the Sheffield branch, on The Moor. A gentleman there resolved the issue really quickly for me, and I'm extremely grateful.Unfortunately...

Mnm62 by Visitor
  • 32 Views
  • 1 replies
  • 1 Helpful

Pixel 8A Bluetooth Issues

Hey all,  Not sure if anyone can help, i had a phone update the other day, and every since then, my bluetooth isnt working correctly with my Garmin Watch, now i know there has been issues with Garmin and Google before, so i tried various things, and ...

MattyP43 by Investigator
  • 111 Views
  • 7 replies
  • 2 Helpful

Resolved! Pixel 9 pro XL & pixel watch 3 RCS esim

Hello. I recently moved from another network to EE and ported in my number. For the first 24 hours RCS was stuck in setting up. Tried all of the recommendations on the web (Reddit, Google support etc) and ultimately full reset both my watch and phone...

Imaxgt by Visitor
  • 64 Views
  • 1 replies
  • 0 Helpful

Resolved! Lost password

Hi I lent my phone to my son when he had lost his and he changed the password. Very sadly he died in an accident. I now have the phone but cannot access it as don't have the password. Can I get it reset to factory settings  somehow as it still has an...

Resolved! Been trying to return a phone for 3 weeks

I tried to add a phone to my sim only contract online, but ended up accidently ordering a new phone and contract, sorted that and EE said they'd send a return bag, then while on holiday it still hasn't arrived, so arranged another, also didn't arrive...

Retoids by Visitor
  • 48 Views
  • 1 replies
  • 1 Helpful

Mobile phine

Yes I have a Samsung core pro n it's asking me for the some type of code 

Advice needed - Seems to be a reoccurring issue with EE!

I have a Google Pixel 8 Pro, had a software issue (started on Saturday 7 June) but covered under warranty. Google advised me to contact provider (EE) as they may be able to give me a loan phone for duration of the repair. Advised to go to particular ...