Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Great customer service.

Yesterday, I was having an issue with my phone freezing,and was unable to use it. As an ee customer,I called into the Sheffield branch, on The Moor. A gentleman there resolved the issue really quickly for me, and I'm extremely grateful.Unfortunately...

Pixel 8A Bluetooth Issues

Hey all, Not sure if anyone can help, i had a phone update the other day, and every since then, my bluetooth isnt working correctly with my Garmin Watch, now i know there has been issues with Garmin and Google before, so i tried various things, and ...

Resolved! Pixel 9 pro XL & pixel watch 3 RCS esim

Hello. I recently moved from another network to EE and ported in my number. For the first 24 hours RCS was stuck in setting up. Tried all of the recommendations on the web (Reddit, Google support etc) and ultimately full reset both my watch and phone...

Resolved! Lost password

Hi I lent my phone to my son when he had lost his and he changed the password. Very sadly he died in an accident. I now have the phone but cannot access it as don't have the password. Can I get it reset to factory settings somehow as it still has an...

Resolved! Been trying to return a phone for 3 weeks

I tried to add a phone to my sim only contract online, but ended up accidently ordering a new phone and contract, sorted that and EE said they'd send a return bag, then while on holiday it still hasn't arrived, so arranged another, also didn't arrive...

Resolved! Sony Xperia 1 VII

Any news on EE offering the Sony Xperia 1 VII?

Resolved! Flexpay

How do I set a flex pay up

Mobile phine

Yes I have a Samsung core pro n it's asking me for the some type of code

Advice needed - Seems to be a reoccurring issue with EE!

I have a Google Pixel 8 Pro, had a software issue (started on Saturday 7 June) but covered under warranty. Google advised me to contact provider (EE) as they may be able to give me a loan phone for duration of the repair. Advised to go to particular ...

Re: BEWARE - EE have damaged my phone and are now trying to make me pay!

Omg the exact same thinks happened to me same software failure clearly they need to sort there phones regardless and that needs looking at and maybe all them phones should be recalled if its a regular fault did u manage to get it sorted because the b...