The EE Community

Complaint

Hi there how do I complain to EE? I feel like nobody is willing to helped me I have been with EE since 2010 I broke my screen and I got repair done from my local shop with out thinking that my insurance is cover for screen repair I thought is only co...

EE data turn off feature - mis-sold and flawed

I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...

Tv signal

Stolen IPhone 15

Good morning I have a problem my iPhone 15 was stolen the only problem that luckily I had removed the sim inside because. I was cleaning it then I didn't do it anymore and I put it in the backpack and from there I never found it again. Can I have in...

EE Service is appauling at best and fraudulant at worst. Try to speak to someone

I was talked into switching from BT to EE for all services. Since then I have had 1 Email thanking me for returning my BT Kit followed by an Email stating that I would be charged £50 if I didn't return the same Kit!!! I rang 150 and was told it was a...

Discovery plus error (-1102)

I have an EE contract with Discovery Plus. Everything was working fine, but recently this message has been appearing, even when I’m using mobile data only. Is there any solution or way to fix this?

Adding roaming data

I can’t seem to buy the £10 7 day roaming pack on my phone. Can someone help

ee can’t find my account but I pay each month have broadband they bill me email

I don’t exist yet when I stopped DD they email to pay, Irving up they say no account exists rang 6 times

FRAUD in EE shop

I went into my local EE shop to ask about roaming charges abroad on 28 April. Nothing else except the Manager suggested I return mid May since my home broadband charges etc looked high and he might be able to reduce them. I returned and nothing posit...